Burst pipe. Flooded bathroom. Fire damage. Mold behind the walls. Whatever you're dealing with right now, our IICRC-certified team serves Riverside County, the Inland Empire, and all of Southern California - and someone answers every time you call.
We maintain a 60-minute response goal across Riverside County, the Inland Empire, and all five Southern California counties we serve - 24 hours a day, every day of the year including holidays. When you call, a real person answers. Your address is dispatched immediately. No hold music, no callbacks, no "we'll get back to you in the morning."
Water damage is time-sensitive - every 30 minutes of standing water causes progressively more structural and microbial damage. We move fast because your home demands it.
Act immediately - the next 60 minutes matter enormously. Here's what to do right now:
Our IICRC-certified team will handle everything else the moment we arrive. You don't need to figure this out alone.
Within the first hour, water penetrates walls, subfloors, and insulation. Within 24 hours, mold can begin colonizing wet materials. Within 48–72 hours, structural damage begins. Sewage-category water presents immediate health hazards.
What is a $3,000 mitigation job today can become a $15,000–$25,000 remediation and reconstruction project if delayed. Speed is the most important variable in any water damage event.
Yes - this is one of the most important facts every homeowner in the Inland Empire and Southern California needs to understand. Mold spores are present in the air everywhere. When a wet surface meets organic material (drywall, wood, carpet padding) at room temperature, mold colonization can begin in as little as 24–48 hours.
The San Bernardino Valley and Riverside County heat accelerates this timeline significantly in summer months. Proper extraction and structural drying within the first 24 hours is the single most effective mold prevention measure available.
It depends on the scope of damage. For minor water events affecting a single bathroom or isolated area, most Riverside County and Inland Empire homeowners can remain comfortably in their home while we work.
For major losses - significant mold, sewage backup, fire and smoke damage, or large-scale water intrusion - temporary relocation is often recommended. If your homeowner's insurance policy includes Additional Living Expense (ALE) coverage, your insurer may cover the cost of temporary housing. We'll assess your specific situation on arrival and give you a straight answer.
In most cases, yes - if the damage was sudden and accidental. Standard homeowner's policies in California cover sudden water events like burst pipes, appliance failures, and water heater leaks as named perils.
What is typically NOT covered: gradual leaks, maintenance neglect, and flooding from external sources (which requires separate flood insurance).
We work directly with all major insurance carriers including State Farm, Allstate, Farmers, USAA, Travelers, and Liberty Mutual. We provide complete documentation - timestamped photos, moisture logs, and Xactimate scope - that your adjuster needs.
You have the legal right to choose your own restoration contractor in California - your insurance company cannot force you to use their preferred vendor. While insurers may suggest preferred contractors, those companies are selected based on cost agreements favorable to the insurer, not quality of service.
Choosing an independent, IICRC-certified company like Hurry Restoration means your crew works for you, not for your insurance company's cost containment goals. We coordinate directly with your adjuster and handle all documentation.
While you wait for our crew to arrive, here's what actively helps:
Our crew arrives with professional extraction equipment, air movers, and dehumidifiers. Your job is to call - we handle the rest.
Waiting is the most expensive decision you can make after water damage. The progression is predictable:
Jobs called in the first hour cost dramatically less than identical-source jobs called three days later. Call 1-800-528-9110 now.
Water damage is not a static emergency - it's an accelerating one. The longer you wait, the more your home deteriorates and the more expensive recovery becomes.
Yes. Hurry Restoration holds California Contractor's License #1081031. We are fully bonded and insured, IICRC-certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD), and EPA certified.
Our technicians undergo background checks and ongoing IICRC training. We carry full general liability and workers' compensation insurance - protecting you, your property, and our team throughout every project.
Yes - this is one of the most important services we provide. We work with all major carriers: State Farm, Allstate, Farmers, USAA, Travelers, Liberty Mutual, Nationwide, and others.
We assign a dedicated point of contact for your claim, communicate directly with adjusters, provide Xactimate-compatible documentation, and submit complete damage packages. You do not need to be the middleman between your contractor and your insurance company.
Every job receives a complete documentation package: timestamped photos taken at every stage, daily moisture readings logged with calibrated meters, psychrometric drying data, IICRC-compliant drying reports, and a fully itemized scope of work priced using Xactimate - the same software insurance companies use.
This documentation directly supports faster claims processing and reduces the likelihood of disputes with your adjuster.
Our fleet includes commercial-grade LGR dehumidifiers, high-velocity air movers, HEPA air scrubbers, thermal imaging cameras, calibrated moisture meters, submersible pumps, and truck-mounted extraction units.
Our team holds IICRC WRT, ASD, and AMRT credentials. We follow IICRC S500 (water damage), S520 (mold remediation), and S700 (fire and smoke) standards on every project - not as a marketing point, but because these standards produce better, more defensible outcomes.
Standard structural drying takes 3–5 days for most residential water damage scenarios. Complex losses involving concrete slabs, multi-story water migration, or delayed response can take 5–10 days of drying.
Post-drying reconstruction - drywall, flooring, painting - adds additional time depending on the extent of material replacement needed. We provide realistic timelines on the first day based on moisture readings, and we never close out a drying project until calibrated meter readings confirm materials are dry.
Yes - we are a full-service restoration company, not just a mitigation company. After emergency response and structural drying, we handle complete reconstruction: drywall installation and finish, texture matching, interior painting, flooring installation, cabinetry, and all finish work.
One company, one point of contact, from emergency call through final walk-through. This eliminates the coordination burden on you and reduces delays between mitigation completion and reconstruction start.
Yes. We handle commercial water damage, fire and smoke restoration, and mold remediation for businesses, multi-unit residential properties, restaurants, offices, and industrial facilities throughout Riverside County, the Inland Empire, Orange County, Los Angeles County, and San Diego County.
Commercial losses often require after-hours work to minimize business disruption - we accommodate this. Large-loss commercial projects are handled by our senior project management team with dedicated communication.
Yes. Initial inspections and estimates for water damage, fire damage, mold assessment, and sewage cleanup are provided at no charge throughout our Southern California service area.
We arrive, assess the damage thoroughly, explain exactly what we recommend and why, and provide a written estimate. There is no obligation to proceed and no cost for the assessment. Call 1-800-528-9110 to schedule.
These aren't estimates - they're what we see every day across Riverside County, the Inland Empire, and Southern California.
Most claim delays aren't caused by bad policies - they're caused by missing documentation, wrong contractor choices, or waiting too long. Here's what we see:
Category 1 (Clean Water): From sanitary sources - broken supply lines, sink overflow, appliance malfunctions. Least risk if addressed quickly.
Category 2 (Gray Water): Contains contaminants - dishwasher or washing machine discharge, toilet overflow (no feces), sump pump failure. Requires protective handling.
Category 3 (Black Water): Sewage, flooding from external sources, or water that has sat long enough to become grossly contaminated. Requires full PPE, antimicrobial treatment, and removal of all affected porous materials.
Often yes - with fast response. Hardwood floors wet for less than 24–48 hours can frequently be saved using in-place drying techniques: floor mat drying systems that draw moisture up through the wood without removal.
Once cupping begins, there is still a window to recover the floor if drying is aggressive and immediate. Floors wet for 3+ days or showing significant warping typically require replacement. We assess every floor individually and recommend the most cost-effective approach.
Professional structural drying uses three systems working together:
We calculate psychrometric data daily and adjust equipment placement to optimize drying speed. This is applied science, not just pointing fans at walls.
In our experience across Riverside County, San Bernardino County, and the greater Inland Empire, the most frequent sources are: failed water heaters (especially units 8+ years old), slab leaks in post-war and 1970s–1990s construction, toilet and supply line failures, washing machine hose failures, HVAC condensation line clogs (especially in summer), and roof leaks during rainfall.
Orange County and Los Angeles County coastal properties also see plumbing corrosion from salt air. Understanding the source is essential - we identify and document the cause as part of every assessment.
A slab leak is a pipe failure beneath your home's concrete foundation - common in Southern California due to the age of much of the Inland Empire housing stock, soil movement, and copper pipe corrosion. Slab leaks can slowly saturate your slab and subfloor for months before symptoms appear.
Most homeowner's policies cover the resulting water damage from a slab leak, but not necessarily the plumbing repair itself. We document all slab leak damage thoroughly and work with your adjuster to maximize coverage.
Signs of hidden mold in Southern California homes include: persistent musty odor without visible mold, unexplained worsening of allergy or respiratory symptoms indoors, visible water staining or discoloration on walls or ceilings, peeling paint or bubbling drywall, or a history of water damage that was not professionally dried.
We use thermal imaging cameras and calibrated moisture meters to locate hidden moisture pockets behind finished surfaces throughout Riverside County and Inland Empire properties - identifying mold conditions before they become visible.
Our mold remediation process follows IICRC S520 standards:
Professional remediation eliminates existing mold. Recurrence depends entirely on whether the moisture source was identified and corrected. If the underlying leak, ventilation problem, or condensation issue remains unaddressed, mold can return - not because the remediation failed, but because the conditions for growth were not eliminated.
We identify and document the root cause of every mold situation and recommend source correction as part of the remediation plan. Once the source is corrected and materials are properly treated, recurrence is not expected.
Insurance coverage for mold remediation depends on cause. If mold resulted from a sudden, covered water event - a burst pipe, appliance failure, or roof leak - the resulting mold remediation is typically covered under your homeowner's policy.
If mold developed due to long-term leakage, poor ventilation, or maintenance neglect, coverage is commonly denied. We document cause and timeline carefully on every mold assessment and provide the supporting evidence needed to pursue coverage wherever the claim is legitimate.
Re-enter only after the fire department has officially cleared the structure as structurally safe. Do not re-enter based on visual assessment - fire can compromise structural integrity in ways not visible to the untrained eye.
Once cleared, wear gloves and an N95 mask at minimum - soot contains carcinogenic particles and combustion byproducts. Do not attempt to clean soot yourself - improper cleaning permanently sets soot into porous materials. Call Hurry Restoration immediately at 1-800-528-9110 for emergency board-up, documentation, and assessment before any cleaning begins.
Smoke odor elimination requires more than surface cleaning. Our process:
We do not mask odors - we eliminate the source.
Complete fire and smoke restoration involves: emergency board-up and property securing; full structural assessment; soot cleaning from all surfaces including ceilings, walls, and HVAC systems; content cleaning and pack-out for salvageable personal property; odor elimination; structural drying if water was used in firefighting; and complete reconstruction of all fire-damaged structural elements, finishes, and systems.
We handle the entire scope under one contract, coordinating directly with your insurance adjuster throughout.
Yes - fire is a standard named peril in virtually all California homeowner's insurance policies. Coverage typically includes the structure, personal property at replacement cost value, and Additional Living Expenses (ALE) for temporary housing while your home is being restored.
We work directly with all major insurers on fire claims, providing comprehensive documentation from day one to support efficient claims processing.
Category 3 (black water) contains bacteria, viruses, and parasites that pose direct health risks to your family. Sewage-contaminated water cannot be dried in place - all affected porous materials must be removed.
Exposure time matters: the longer sewage sits in your home, the more extensive the required remediation. Call immediately - 24 hours a day - at 1-800-528-9110.
Category 3 water - which includes sewage backup, flooding from external sources, and water that has sat for 72+ hours - contains pathogenic microorganisms, raw sewage, and chemical contaminants. Unlike clean water events, Category 3 damage cannot be dried in place.
All affected porous materials (drywall, insulation, carpet, subfloor) must be removed, bagged, and disposed of properly. Our crews use full PPE - respirators, gloves, coveralls, and eye protection - and treat all surfaces with appropriate antimicrobial agents before reconstruction.
Standard homeowner's insurance in California does NOT automatically cover sewage backup - it typically requires a specific endorsement or rider called "service line" or "water and sewage backup coverage."
If you do not have this endorsement, sewage backup damage may come out of pocket. We will review your policy details with you and document the loss thoroughly regardless of coverage status. For uncovered losses, we offer financing options to help you restore your home without delay.
Yes - Hurry Restoration is a licensed general contractor (#1081031) as well as a certified restoration company. After mitigation and drying are complete, we handle all reconstruction in-house: drywall installation and taping, texture matching, interior painting, hardwood and LVP flooring, tile work, cabinetry installation, and all finish carpentry.
We do not subcontract your reconstruction to unknown third parties. One team, one license, one point of contact from emergency call to final walkthrough.
After structural drying is complete and moisture readings confirm dryness throughout, reconstruction typically involves: drywall replacement in areas where wet material was removed; texture matching to blend seamlessly with existing surfaces; painting affected rooms; replacing flooring that could not be dried or saved; reinstalling baseboards and trim; and restoring any cabinetry that was removed for drying access.
We also coordinate with plumbers, electricians, and HVAC contractors as needed. Your home is restored to pre-loss condition - not patched.
In Southern California homes - especially older Inland Empire and Riverside County construction - water travels farther than you think. What looks like a contained spill rarely is.
This is why thermal imaging and calibrated moisture meters - not visual inspection - determine when drying is actually complete.
Yes - Riverside County is our home base. Our facility in Norco, CA positions us for rapid response across the entire county including Riverside, Corona, Norco, Eastvale, Jurupa Valley, Moreno Valley, Perris, Menifee, Wildomar, Lake Elsinore, Canyon Lake, Temecula, Murrieta, Hemet, San Jacinto, Palm Springs, Palm Desert, La Quinta, Indio, Coachella, and all surrounding communities.
Our response times in Riverside County are our fastest, and our crews know local construction types, permit processes, and contractor relationships throughout the region.
Yes - the Inland Empire is a core service area. We cover San Bernardino, Rancho Cucamonga, Ontario, Upland, Fontana, Rialto, Redlands, Highland, Colton, Yucaipa, Chino, Chino Hills, Victorville, Hesperia, Apple Valley, Loma Linda, Grand Terrace, and surrounding communities.
The Inland Empire's housing stock - with significant concentrations of 1960s–1990s construction and active slab leak issues - is an area where fast, knowledgeable response makes a significant difference in restoration outcomes.
We regularly serve Orange County and maintain response capability to Anaheim, Santa Ana, Irvine, Fullerton, Huntington Beach, Costa Mesa, Newport Beach, Garden Grove, Yorba Linda, Placentia, Tustin, Mission Viejo, Laguna Beach, Laguna Niguel, Aliso Viejo, San Clemente, and other Orange County communities.
Drive time from our Norco facility to most Orange County locations is 30–60 minutes depending on traffic. For water damage emergencies in Orange County, call 1-800-528-9110 for an accurate ETA.
Yes - we serve key Los Angeles County communities including Pasadena, Glendale, Burbank, Santa Clarita, Long Beach, Torrance, Pomona, El Monte, Downey, Inglewood, West Covina, Norwalk, Carson, Compton, Whittier, Alhambra, Hawthorne, Arcadia, and Azusa.
Los Angeles County's diverse property types - from hillside homes in Pasadena to dense commercial corridors in Burbank - require versatile restoration expertise. We bring that experience to every LA County project.
Yes. We serve San Diego, Chula Vista, Oceanside, Escondido, Carlsbad, Vista, El Cajon, La Mesa, Santee, National City, Poway, San Marcos, Encinitas, Spring Valley, Lakeside, Lemon Grove, Coronado, and Del Mar.
San Diego County's coastal properties present unique restoration challenges including salt-air corrosion and moisture intrusion in older construction - our IICRC-certified teams have specific experience with coastal SoCal property restoration.
Our 60-minute response goal means that when you call 1-800-528-9110, a live person answers, takes your information, and dispatches a crew immediately. For most locations in Riverside County and the Inland Empire, our truck is on-site within 60 minutes.
For outer areas of our service territory in Los Angeles or San Diego counties, we will give you an honest ETA. We do not make promises we cannot keep - but we move as fast as humanly possible, because in water damage restoration, every minute of delay has a measurable cost.
We're not a call center. We're not a franchise. We're a Southern California restoration team with a local reputation to protect on every single job.
National restoration franchises operate through call centers, dispatched subcontractors, and corporate cost controls. When you call Hurry Restoration, you reach us directly. Our team lives and works in Southern California. We know Riverside County permit offices, local insurance adjusters, regional construction conventions, and the specific ways the Inland Empire's climate affects restoration timelines.
We are not a brand managing margin targets - we are a team with a local reputation to protect on every single job. Our crews are our employees, trained to IICRC standards, background-checked, and accountable to us directly.
Here's what happens the moment you call 1-800-528-9110:
You do not have to figure this out alone. We take it from here.
Yes. This is what separates a restoration company from a mitigation-only service. Hurry Restoration handles the complete scope under one license, one contract, and one point of contact: emergency response and extraction, structural drying, mold or smoke remediation if needed, insurance claim management, drywall and framing, flooring, painting, finish carpentry, and final walkthrough.
You do not need to find separate contractors for each phase. Our team carries California Contractor's License #1081031 and is certified for every stage of the process.
Yes. We offer flexible financing options for homeowners whose insurance does not cover the full scope, or who are facing out-of-pocket expenses. We never want the cost of restoration to leave a Southern California family living with incomplete repairs.
Ask about our financing plans when you call - we'll find a solution that works. Visit our financing options page for details.
Yes - without exception. Water damage does not observe business hours. A pipe can burst on Christmas morning, a sewage backup can occur on Thanksgiving evening, a water heater can fail at 3am on any given Tuesday.
We have crews available and on-call throughout Riverside County, the Inland Empire, and all five Southern California counties we serve at all hours, all days of the year. When you call 1-800-528-9110, someone answers. Always.
We handle water damage, fire, mold, and sewage emergencies across Southern California every single day. We know exactly what to do - and we're ready to walk you through every step right now.
"Call us. We'll take it from here."